Minimum data, maximum clarity.

What we collect

• School name, country, city, school type, time zone
• Teacher name, role, email (and optional alternative/safeguarding emails)
• Class name, age range, pupil count estimate, languages, topics
• Availability (school day, preferred windows, flexibility, async opt-in)
• Matching preferences (countries, regions, languages, exchange type)
• Technology (which video platforms your school approves)
• Safeguarding confirmations and public-listing preference

What we never collect

• Pupil names, emails, phone numbers, or direct contact details
• Pupil photographs unless explicitly chosen and uploaded by a school
• Behavioural advertising data — there are no advertising trackers on NOV20

Lawful basis

We process teacher contact data on the basis of consent (you tick the box) and legitimate interests (to coordinate the exchange you've signed up to). You can withdraw consent or ask us to delete your registration at any time.

Sharing

We share teacher contact details only with your matched partner teacher, and only after you accept the match. We never sell data. We never share data with sponsors.

Retention

We keep your registration for the current and following NOV20 year (so returning schools can re-register easily), then anonymise it for impact reporting. You can delete it sooner on request.

Your rights

Under UK and EU GDPR, you have rights of access, rectification, erasure, restriction, portability, and objection. Email hello@nov20.org and we'll respond within 30 days.